Aged Care LaundryAged Care Laundry Service
Aged Care Laundry Service
Compassionate & Reliable
Professional laundry services for residential aged care facilities, home care providers, and retirement communities across the ACT.
Fully Insured 4.9★ Google 100% Canberra Eco-Certified
The Challenge
Aged Care Laundry Requires Specialised Handling
Aged care facilities process enormous volumes of laundry daily — bed linen, towels, personal clothing, and soiled items — and the standard must be impeccable. Residents' health, comfort, and dignity depend on it.
For Canberra's aged care sector, laundry management is complicated by several factors unique to the industry. Incontinence-affected items require pre-treatment and high-temperature sanitisation. Personal clothing must be individually labelled, sorted, and returned to the correct resident. Infection control protocols must be followed rigorously, especially during outbreaks of gastroenteritis or respiratory illness.
Many facilities operate in-house laundries, but the costs are significant: commercial equipment maintenance, labour, water, energy, chemicals, and the facility space dedicated to laundry processing. Staff turnover in laundry roles adds recruitment and training costs on top.
The Aged Care Quality Standards (Standard 3 — Personal Care and Clinical Care) explicitly reference maintaining residents' personal hygiene, including clothing and bedding. Outsourcing laundry to a professional provider ensures consistent compliance with these standards while freeing facility staff to focus on direct care activities.
Professional aged care laundry isn't just operational efficiency — it's a care quality decision.
Our Approach
Compassionate, Compliant Processing
We process aged care laundry with the same care we'd want for our own family members. Personal clothing is individually tracked, bed linen is sanitised to infection control standards, and soiled items are pre-treated and processed in dedicated cycles.
Individual resident clothing tracking (name-labelled)
High-temperature wash for infection control compliance
Soiled and incontinence items: dedicated pre-treatment cycle
Personal clothing returned folded and sorted per resident
Bed linen bulk processing with rotation tracking
Outbreak-specific protocols (gastro, respiratory)
Lost item tracking and resolution system
Weekly, 3x/week, or daily schedules available
Facility-branded laundry bags provided
Monthly usage and compliance reporting
What's Included
Aged Care Items We Process
Resident personal clothing (all types)
Bed sheets and pillowcases
Incontinence pads covers
Blankets and bedspreads
Bath towels and face cloths
Dining table linen
Staff uniforms
Wheelchair covers and cushion covers
Curtains and privacy screens
Bibs and protective garments
Compression stockings (gentle cycle)
Seasonal clothing rotation
Compliance & Standards
Aged Care Quality Standards AlignedInfection Control CompliantIndividual Tracking SystemHigh-Temperature SanitisationPrivacy & Dignity StandardsOutbreak Response Protocols
"We moved our laundry to Canberra Express when our in-house machines broke down, intending it to be temporary. Six months later, we've kept them permanently — the quality is higher, the cost is lower, and our care staff have more time with residents."
Helen T.
Facility Manager, Residential Aged Care, Woden
Pricing
Aged care laundry is priced per kilogram with volume-based tiering. Typical rates: $4-$6/kg for bulk linen, $6-$8/kg for personal clothing (includes individual sorting). A 60-bed facility typically costs $800-$1,500/week depending on scope. We provide detailed cost comparisons against your current in-house processing costs.
Get a tailored quoteFrequently Asked Questions
How do you track individual residents' clothing?+
Each resident's clothing is labelled (using heat-sealed or sewn labels) and tracked through our system. Items are sorted, washed, and returned in individual bags per resident. This minimises lost items and ensures correct distribution.
How do you handle infection outbreaks?+
During facility outbreaks, we activate our outbreak protocol: increased collection frequency, dedicated processing runs, and additional high-temperature cycles. We coordinate directly with your infection control nurse.
Can you replace our in-house laundry entirely?+
Yes. Many facilities have transitioned from in-house to our outsourced service. We can provide a detailed cost comparison factoring in your current labour, equipment, utilities, and chemical costs to demonstrate the financial case.
What about delicate personal items?+
We handle delicate items (fine knits, compression garments, personal accessories) on gentle cycles with appropriate temperature settings. Items requiring special care are flagged in our system and processed accordingly.
Ready to Get Started?
Get a tailored, obligation-free quote. We respond within 2 hours during business hours.
